Processing Time

Orders are processed within 1–2 business days. You will receive a confirmation email once your order has been shipped.

Delivery Time

• Cyprus: 2–4 business days
• EU countries: 5–10 business days (depending on destination)

Shipping Costs

Shipping costs are calculated automatically at checkout based on delivery location and total order weight.

Order Tracking

Once your order has been dispatched, a tracking number will be provided via email so you can monitor delivery progress.

Lost or Damaged Packages

If your order does not arrive within the estimated time frame or arrives damaged, please contact us immediately at manager1@hederavita.cy.